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09.06.2022 16:40

Android Data And Contacts Recovery From a Smartphone

Smartphones and Tablets

How to recover data from a phone with a damaged display? What to do when the device does not even turn on? Various mishaps can lead to serious damage to the smartphone. Learn the ways to recover data when you have a broken phone. 

Phone data recovery – what are the options? The Basics 

There are several ways to recover data from your phone. The best solution depends on the extent to which it is damaged. You can choose from the following options:

  • removing and reading the memory card,
  • downloading data from the cloud (if you have made a backup there),
  • connecting the phone to a computer,
  • using the services of a data recovery company or contacting the manufacturer.

While the use of the first two methods does not require special skills, the third one can be difficult, especially when the display does not respond to touch or is completely broken. However, there are ways for this, but more on them later. 

First of all, you need to be aware that there are such damages that make it impossible to recover data from memory. That’s why it’s always a good idea to make a backup in the cloud – especially if you have really important data on your phone that you don’t have saved anywhere else. 

android data recovery

How do I recover data from a phone that won’t turn on? 

The phone may not turn on for various reasons. If you are not an expert in this field, it may be difficult for you to figure out why. It’s good to know three options to recover data from a phone that won’t turn on. 

Turning in the phone for service

The first option is to have the device repaired by specialists. You should inform them that you want your phone data to be downloaded. Unfortunately, it is associated with costs, and often quite high. However, this solution usually allows you to recover both the data and the smartphone.

Connecting the phone’s motherboard to the computer

If you have the proper technical knowledge of electronics, you can try to remove the smartphone’s motherboard yourself and find the appropriate points on it to connect it to the computer. However, remember that getting into it and hooking it up is not always possible. Moreover, if you do something wrong, even specialist help will not be enough to fix this. 


Using a company that specializes in data recovery

If you’ve tried unsuccessfully to get your phone working in dozens of ways, you have a third option – going to a company that knows how to recover data from a broken device. There, experts will assess whether it is at all possible and will access the motherboard or even the memory chip directly. Unfortunately, when the phone does not turn on, it’s really hard to do something by yourself. Usually it is best to hand over the device to specialists. The situation is much easier when only the display is damaged.

damaged phone

How to recover data from a phone that has a damaged display? 

A broken screen makes it difficult to access your smartphone’s memory, even if you manage to connect it to your computer. In most phones, the default settings allow only charging, while viewing the hard drive content requires confirmation on the touch screen. If so, how to recover data from a non-touch phone and how to recover data from a phone with a damaged display?

USB debugging, or how to recover data from a phone without a display?

The first option is USB debugging. It allows you to connect your phone to a computer without having to approve access on the display. How can you do this? You must have debugging mode enabled on your smartphone and select a trusted computer before the crash occurs

This is the best way to view the image of a broken phone on your computer. The method also works when the screen is completely damaged and you cannot see anything on it. You can enable debugging mode as follows:

  • Go to Settings,
  • Select About phone or About device,
  • Search and tap the Build number or MIUI version (in Xiaomi) field,
  • The message You are a developer appears on the screen,
  • Go back to Settings and select System – at the bottom of the list you will find Developer Options (in Xiaomi go to Settings> Additional Settings> Developer Options),
  • Go to Developer options and move the slider next to USB debugging.

However, if you did not enable the previously mentioned mode, then it will be necessary to recover data without debugging. How to do it?

OTG cable – when the touch panel does not respond 

If your smartphone supports OTG (on-the-go), the display shows any image, and only the touch panel is broken, then you have a chance for alternative operation. All you need to do is connect the mouse to the smartphone via the OTG-USB cable, thanks to which the navigation on the device will skip the touch layer, and the mouse will completely replace it. So you can copy data to the cloud, send it via bluetooth or transfer it to a memory card

How to recover data from a Samsung phone? The methods already mentioned will work, but you can use one more. If the touchscreen is not working, there is a helpful tool at your disposal to help you remotely unlock the screen. It’s about the feature – Find My Phone. When you go to https://findmymobile.samsung.com/ and log into your account, you will gain access to it. If you have a Samsung, you probably already have the Samsung KIES program on your computer, which, after connecting the unlocked device, will immediately show you its contents on the computer.

You already know how to recover data from broken display phones so now let’s move on to how to recover android phone data after factory reset.

phone backup

How to recover data from an Android phone after factory reset? 

It sometimes happens that we rush or accidentally restore the smartphone to factory settings without backing up your files. Then the question immediately arises: how to recover data from the phone after a reset? The answer is simple, you need to use a data recovery program for this

Which programs are especially worth paying attention to? Most popular options are:

  • Data Recovery, 
  • Recuva,
  • Diskdigger.

With such programs you will recover phone contacts, texts, videos, audio files and many other important data. Remember to use them immediately after formatting. The sooner the better.

How to copy contacts from a broken phone to a computer?

Sometimes it happens that the smartphone is so damaged that it cannot be repaired, and it has important contacts that have not been copied previously. How to recover contacts from a broken phone? 

The easiest way is to use a Google account. If you’ve used it on your phone and synced your contacts, it’s simple. All you need to do is log in to your account on another device, expand the menu in the upper right corner on your computer, and in the left corner on your smartphone, and then you will find the Contacts item. Select it and you will have access to your entire phone book.

Related: How to find your lost iPhone? Is there a way to locate your Android device?

How do you copy contacts from a broken phone to a computer if you don’t have a Google account? Then you can use the previously described method of connecting the OTG cable to a smartphone and a computer mouse. If, on the other hand, the screen is completely black and nothing can be done with it, try the so-called USB debugging. The final option is to have your phone serviced or recovered by a data recovery company.

Data recovery as a service – when is the help of a specialist necessary?

You may be wondering when it is worth turning to a specialist for help and stop working on your own. If you have already tried all the methods described above and none of them have proven successful in data recovery, it is a sign that you need to go to the website and search for professional support. Even if there is nothing you can do about it and it has already been written off by you.


More and more often, we store not only contacts and photos, but also important documents on the phone. It is best to have your valuable files copied in the cloud, as this solution allows you to secure your sensitive data and easily access it from any device. However, failure to perform a backup does not mean that the lost files cannot be restored, e.g. by connecting the phone to a computer discussed in the article, using an OTG cable, support of specialists in the service of restoring data. However, it is worth taking care of the backup in advance to avoid the disappointment of losing valuable information in the event of a damaged display or more serious damage to the smartphone.



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